In the recent budget the Government announced a package of improvements for new claimants of Universal Credit, including:
- Slight reduction in waiting period
- Advance payments
- Transition payments for those in receipt of housing benefit
- Temporary accommodation housing support
- Freephone helplines, and more
North Tyneside were scheduled for Full Service from 23 February 2018 – they will now roll out Universal Credit Full Service from May 2018.
The DWP have also announced that from 31 December 2017 the Live Service (i.e. the service currently available in North Tyneside) will no longer take any new Universal Credit claims.
Between the beginning of January 2018 and the full service roll out date in May 2018 new claimants in North Tyneside (not living in a Full Service area – NE7 7), will be asked to claim legacy benefits or tax credits.
Download the full document – Budget measures related to UC.