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Volunteers wanted to help people with their Universal Credit applications

Volunteers from VODA’s SAINT (Social Action in North Tyneside) project are supporting local people with their Universal Credit applications now that the new benefit is being rolled out in North Tyneside.

Universal Credit is a working age benefit. This means it is payable from 18 years up to Pension Credit qualifying age. It can also be paid to 16 and 17-year olds in limited circumstances. To date, Universal Credit has only been available to single claimants but from 2 May 2018 it has become available in North Tyneside to couples and families making a new claim for certain benefits.

Due to this being a new benefit system, and the fact that all applications need to be made online, a number of individuals are facing difficulty completing their applications. SAINT volunteers have been supporting those who access The Citizens Advice Bureau in North Shields for Universal Credit advice to make their online applications.

We are currently looking for more volunteers to get involved and help people overcome the barriers to claiming Universal Credit. The volunteers currently meet on Thursdays between 10am and 1pm – training is provided but please note, a good level of IT skills is essential to this role.

Download the full volunteer role description for more information or contact Josie Robinson at VODA for further details.