Being assertive is a core communication skill. Being assertive means that you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others. It can also help boost your self-esteem and earn others’ respect. This one-day course will explore what constitutes assertive behaviour and when and how to use it in a workplace setting.

 

Venue: VODA, Queen Alexandra Campus, Hawkeys Lane, North Shields, NE29 9BZ

Costs: £40 members, £50 non-members, £80 statutory & private organisations

Delivered by: Lyndsay Yarde, Purple Carrot