Conflicts are sometimes inevitable. This one-day course will outline best practice techniques to carry out when conflict does arise and how to reach a positive resolution for everyone involved.


Venue: VODA, Queen Alexandra Campus, Hawkeys Lane, North Shields, NE29 9BZ

Costs: £40 members, £50 non-members, £80 statutory & private organisations

Delivered by: Lyndsay Yarde, Purple Carrot