- If you cannot go to work you should find out from your employer whether you are covered by their sick leave or special leave policy. If you cannot get sick pay from your employer, you might be able to get Statutory Sick Pay (SSP) or another type of financial support:
- New Style Employment and Support Allowance (ESA) if you cannot get SSP, you’re under State Pension age, and you have made enough National Insurance contributions over the last 2 to 3 years – you could also get it if your child has symptoms or is self-isolating
- Universal Credit if you or your partner are under State Pension age and you have less than £16,000 in savings – you might be able to get it at the same time as SSP or New Style ESA. For help claiming Universal Credit, call Citizen’s Advice Help to Claim on 0800 144 8 444 Their dedicated Help to Claim service can support you in the early stages of your Universal Credit claim, from the application through to your first payment.
- Pension Credit if both you and your partner have reached State Pension age – you might be able to get it at the same time as SSP
For more information:
- If you would like more trusted information about the impact that the COVID-19 outbreak has had your financesvisit: https://www.justfinancefoundation.org.uk/coronavirus-help-hub
- The Citizens Advice Website has full information on all matters related to Covid 19. For self-isolation income see – https://www.citizensadvice.org.uk/benefits/coronavirus-getting-benefits-if-youre-self-isolating/
- For any other issues (e.g. employment, housing and health issues), call Citizen’s Advice North Tyneside’s Adviceline for free on: 0300 3309 047. These telephone lines are open 9am to 5pm, Monday to Friday. Access other information on our local website www.ntcab.org.uk