Community Services Volunteer

As a Community Volunteer you will support and work with an older person to help them achieve their desired goals. We want to ensure that more people can live a happy, connected and purposeful later life and this role is pivotal in helping us do that.

When a person is referred into our service they will work with us to identify what they would like to achieve. You will then meet up with and provide support to the person for about 6-9 months to enable them to achieve these goals. This is likely to be once a week but is flexible. What you’ll actually be doing when you meet up is dependent on the goals of the older person but it could be anything from supporting someone to get out and about again, meeting them for a coffee and chat at a local café, or it could be supporting someone to use online services such as online shopping.

This role involves

• Working with an older person to support them to achieve their goals. This will be dependent on the goals of the older person but could include getting out and about, assisting with shopping, attending different activities, or enabling the person to feel more confident using technology.

• Providing companionship, encouragement, and ideas to help people establish new friendships and enjoy new experiences

• Working alongside Independent Age staff to support people to achieve their goals Possible list of types of activities involved

• Meeting for a coffee in a café

• Travelling with/driving someone to appointments

• Accompanying someone to a social group

• Support with IT/Technology

• Supporting someone to go shopping

• Going out for walks

• Supporting someone to become more active

*this is not intended to be a comprehensive list but to provide an insight into the types of activities which you may be supporting with.

Please apply by following this link

About Independent Age

Independent Age is a national charity founded over 150 years ago with a clear mission to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose.
We provide free impartial information and advice on the issues that matter most as we grow older, and work within communities to connect people, places and services to reduce isolation and loneliness. We also act as a catalyst for positive policy change by challenging the underlying causes of discrimination and inequality.

What skills do I need?

• Good communications skills

• Ability to handle personal data sensitively and confidentially

• Happy to work as part of a team either in person or remotely

• Basic IT skills/any IT requisites

• A DBS (Disclosure and Barring Service) check will be necessary for this role, which we will organise

Posted for
Independent Age

Register your Interest

Quick Enquiry


  • Health and Social Care
  • Older People


  • Supporting People and Befriending


  • Age restrictions
    18 plus
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
    Role specific, safeguarding and data protection training
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Vulnerable Adults Policy (where relevant)
  • Written role description

When can I volunteer?

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Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

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