Social/Group Volunteer

Overview of the role

As a The aim of social and activity groups is to help improve the quality of life older people who are socially isolated and may only get out to this activity. Volunteers helping in our social groups assist with providing group members with the support they need to join in the activity, including working one to one with an older person to help them enjoy the activity, serve refreshments, and help people with activities. For example some weeks you might help a member enjoy a craft activity, or do a board game.


• Help the person co-ordinating the activity prepare the room for the activity, and tidy up afterwards

• Establish and build a friendly and open relationships with members at the group whilst establishing and maintaining appropriate boundaries

• Ensure that the older persons needs are put first within all tasks and communication, whilst respecting the members’ privacy and independence

• Maintain confidentiality, except in reporting back to the person that supports you, or in circumstances that will be discussed in your training

• help the older members with activities, ensuring they can get as much enjoyment out of an activity as possible

• serve refreshments to the members, complying with health and safety and food hygiene standards

• Undertake all training, or support meetings, as agreed with the person who supports you

• Complete basic reporting and administrative tasks associated with the role, if required

• To be familiar with and to adhere MHA’s Health and Safety Policies and policies relating to your volunteering role

• Inform your named contact at the earliest opportunity of any change in circumstances which affect your ability to continue with volunteering, such as holidays or periods of time you cannot volunteer

About MHA Communities North Tyneside

MHA Communities is charity which offers social opportunities to older people who are often isolated and lonely. Do you have a little too much time on your hands, need some company yourself, or would just like to do something which is rewarding and makes a real difference to peoples lives?

Our services are founded on love, compassion and respect

Could you spare a few hours a week to transform the lives of older people by helping at one of our weekly groups ( lunch clubs, supported outings, shopping trips).

Wednesday & Friday lunchclubs

Thursday Activities club

One Tuesday every month Men's Group

What skills do I need?

Skills and qualities needed for this role

• Good listening skills

• Patience, empathy and understanding of the needs of older people

• The ability to engage yourself and others in a wide range of activities

• You will be reliable and punctual

• Flexibility

• You will have a clear sense of personal boundaries

• Having the ability to provide a supportive and non-judgemental service

• You’ll be willing to join in with training and development

• You’ll be able to maintain confidentiality

Skills desirable for the role

• You’ll be able to use a computer to send in reports, undergo training, and complete administration work

Posted for
MHA Communities North Tyneside

Register your Interest

Quick Enquiry


  • Arts, Heritage and Entertainment
  • Families and Parenting
  • Health and Social Care


  • Supporting People and Befriending


  • DBS check required
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

Times and Commitment • Various days/ times • We ask that you make a minimum of six months commitment to this role • We ask you to be able to commit regularly to the social activity and we can agree the frequency with you

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