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VCS services update during national restrictions 5 Nov to 2 Dec

Many charities are working hard to continue to deliver services during the new national restrictions from 5 November to 2 December 2020. A number of face to face activities are still allowed under the new guidelines, but where this is not possible, many things have returned to online provision. Here is a snapshot of what is still happening in the North Tyneside voluntary and community sector. This list will be kept up to date as and when we are notified of any changes. Any charity or voluntary organisation wishing to add their details to the list, please email victoria.logan-coulsey@voda.org.uk.

  • Baby Equipment Loan Service and Toy Library
    We have taken guidance from the LA and we are still open to our members in our Covid safe workplace with all safety measures in place. We are operating on an appointment system and click and collect. Our opening hours at present are Monday 9.30am – 4pm, Tuesday and Wednesday 9.30am – 5pm and Friday 9.30am – 3pm. We are contactable via email team@belsnorthtyneside.org.uk, Facebook and telephone 0191 2635770 for enquiries or booking an appointment.
  • Pearey House Centre for Visually Impaired 
    In response to the new lockdown restrictions from the government Pearey House would like to assure service users, residents and everyone that supports the charity that they are continuing to provide outreach services. If you know of anyone who is blind or visually impaired and would like assistance with cleaning, gardening, shopping or meal deliveries please contact them for more information.
  • Family Gateway 
    Meals delivered to the door at subsidised prices (free for families with children living in poverty), meals are home-cooked and healthy and can be individual or family-sized. Welfare check with delivery by drivers with DBS and safeguarding certificates. Family Entrepreneur support with welfare issues, access to services, whole family support.
  • The Linskill Centre
    The Trust has taken guidance from the Local Authority and can confirm the Linskill Centre will remain open for the following: managed office space, Linskill Nursery, Squiggles N Giggles (restrictions), Café 32 (takeaway) and casual room hire (restrictions apply). Community development programmes will revert to online delivery. Visit the website for more details on opening hours and service restrictions.
  • Anxious Minds 
    Counselling and drop-in centres remain open
  • Peer Talk 
    Support groups will continue to meet through lockdown, for anyone facing depression, anxiety or similar, during these trying times: every Wednesday evening, 7 to 8.30pm Whitley Bay Big Local in North Tyneside.
  • Acorns Project
    Acorns supports the recovery of children and young people age 4-18 in North Tyneside and Northumberland who have been affected by domestic abuse. Acorns has confirmed that their services are not within the categories of non-essential businesses that must close and services will continue on an outreach basis and in their COVID-safe workplaces, with all safety measures in place.
  • Age UK North Tyneside
    Age UK North Tyneside’s services are operating remotely during C19 and the teams are able to take telephone calls and support enquiries via email and the website. Many of our services which were face to face are now being delivered via Zoom and other online platforms, yet they are still providing some critical face to face support. Many customers have enjoyed tackling new technology and have embraced the changes with the ongoing support of the staff team. C19 emergency service provision includes peer support groups, telephone befriending, dementia support, information and advice as well as emergency essential shopping and hot meal provision is still available. Age UK will be sharing their Christmas programme in the coming weeks and have a range of new and exciting activities for 2021. Tel 0191 2808484 option 0/1 or email enquiries@ageuknorthtyneside.org.uk
  • Meadow Well Connected
    Meadow Well Connected’s premises are Covid-secure and they will also be providing welfare calls and other remote services where possible. The IT Suite will be open Monday to Friday on an appointment only basis. Please contact 0191 3410033 for more information.
  • Cedarwood Trust
    The trust remains open supporting the community. Second Bite Catering Academy is making batch cook meals for the community. The community connectors will still be out and about during lockdown, trying to see the community face-to-face and offering support within COVID safe guidelines and the cafe is offering a takeaway service. New freephone number 0330 094 8454.
  • Phoenix Detached Youth Project
    A young person led youth service service for young people aged 12 to 25 years living in the Meadow well, East Howdon, Percy Main, Royal Quays and Chirton Estate. Support with crisis grants,  gas and electric, food poverty, employment, physical and mental wellbeing and support for young families. Call 0191-258-5806.
  • Whitley Bay Big Local
    Still able to offer some support sessions such as Happy to Chat and Peer Talk WBBL to those who need a chance to connect with others, to talk through these times and to maintain a sense of community.
  • North Tyneside Carers’ Centre
    The Centre continues to supports Young and Adult Carers in North Tyneside. If you’re struggling with what’s going on in your life and the world around us they are here to help. Call (0191 643 2298) or email enquiries@ntcarers.co.uk.
  • The Bay Foodbank
    The BAY Foodbank continues to provide emergency food provision to individuals or families experiencing a financial crisis.
  • East End Youth and Community Centre
    Youth clubs as normal in accordance with new govt guidelines we can open as normal Mon Wed and Thurs 4.30 till 6.30pm places must be booked. Call 0191 257 3033.
  • Deaf Awareness North East
    DANE has made the decision to continue its services online only using the Zoom platform until December. For the safety of everyone and to help reduce contact between people, there will be no face-to-face sessions during this time. View online timetable.
  • Walking With in North Tyneside 
    The Walking With Centre has closed until 3 December, but the team is working from home and can be contacted on 0191 649897.
  • YMCA North Tyneside
    The housing team continues to work day and night to provide ongoing support for vulnerable young people in North Tyneside. YMCA Gym will be closed temporarily with the intention of re-opening 2 December. YMCA Café is also closed. YMCA Day Nursery will remain open as usual with strict COVID measures in place.
    The Estate, over in Patterdale will be closed temporarily.
  • North Tyneside Citizens’ Advice Bureau
    North Tyneside Citizens Advice is available for telephone and digital-only service in order to protect our clients and staff.

      • Call for advice on 0300 3309047  between 9 to 5, Monday to Friday
      • Email for a ringback through the website, www.ntcab.org.uk.
      • Call Universal Credit Help to Claim service on 0800 144 8444
      • Call Pension Wise on 0800 138 3944