Struggling with energy debt?
If you’re struggling with debt its difficult to know where to turn. The British Gas Energy Trust would encourage you to contact your local Money Advice Agency for help before applying for a grant. If you get advice, this will help your chances of a successful grant application.
Click here to find your local advice centre or find online debt and money information at www.turn2us.org.uk, www.StepChange.org and on the Citizens Advice national website.
British Gas Energy Support Fund
The Energy Support Fund is currently open to applications from British Gas customers with credit or pre-payment meter accounts.
Criteria that must be met:
- You are a British Gas credit or pre-payment meter customer living in England, Scotland, or Wales
- You have not received a grant from the British Gas Energy Trust within the last 12 months
- You must be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in your name or be a member of that household, the energy account must relate to your main residence
- You must have a minimum debt of £50 as a pre-payment meter customer, or £250 as a credit account customer
- Have a maximum £2,000 gas and/or electricity debt
- You must be in or facing Fuel Poverty
- You have received help from a money advice agency or used our trusted partner’s self help Benefit Calculator tool within the last 6 months.
If you meet all the above criteria you may be eligible for a Trust grant, click here to apply for a grant.
Individuals and Families Fund
The fund is available to British Gas and non-British Gas customers with credit or pre-payment meter accounts.
Criteria that must be met:
- Pre-payment meter customers must have between £50 and £1,700 of energy debt
- Credit customers must have between £250 and £1,700 of energy debt
- You live in England, Scotland, or Wales
- You have not received a grant from the British Gas Energy Trust within the last 2 years
- You must be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account. The account must be in your name and relate to your main residence
- The trust does not consider awarding grants to closed accounts (e.g., if you have moved home)
- If your application is successful, your energy account will be credited with the grant. Please note the British Gas Energy Trust does not award cash payments
- You must be in or facing fuel poverty
- You have received help from a money advice agency or used our trusted partner’s self help Benefit Calculator tool within the last 6 months
We want to ensure that grants go to people who cannot access energy debt help from their own provider. Several suppliers have their own support fund which is restricted to their customers only. These are: OVO, Boost, Eon, Eon Next, EDF, Scottish Power, Octopus, Shell Energy, SSE and Utilita. If you are a customer of one of these companies, please apply to them directly.
Please do not apply for our grants if you do not have energy debt, as your application will be rejected. If you are struggling financially, please visit the drop down menu from ‘money and energy advice’ for resources such as the Bounce back Checklist, Better Off Calculator or the Lightning Reach Financial Support Portal. Alternatively, check Money and Energy Advice to find a Trust funded project local to you.
If you meet all the above criteria you may be eligible for a Trust grant, click here to apply for a grant.
The British Gas Energy Trust reserves the right to close the application portal with little or no notice once funds have been expended.
The British Gas Energy Trust – help with energy debt & more – British Gas
