Help Me Be Digital

Two people using a tablet and smiling

Help Me Be Digital Weekly Drop-In Sessions

If you would like some help with your digital device, pop along to one of our regular drop-in sessions.

Wednesdays 10am to 12pm at Wallsend Library

Thursdays 10am to 12pm at North Shields Library

What is the Help Me Be Digital project?

Two people using a digital tabletHelp Me Be Digital is a project supported by North Tyneside VODA and NHS North East North Cumbria ICB. The project offers basic one-to-one digital support to residents in North Tyneside to help them feel more digitally included.

Help Me Be Digital also runs drop-in sessions at venues like GP surgeries, shopping centres, local festivals and events. 

Help Me Be Digital aims to give digitally excluded residents in North Tyneside some basic digital skills and offer them basic advice and support using their smart devices.

You can read more about this project here Bridging the Digital Divide: How Help Me Be Digital is Empowering North Tyneside Residents. 

What kind of support does the project offer?

The Help Me Be Digital project aims to help people: 

  • Get online 
  • Book a GP appointment via the NHS App 
  • Use FaceTime/Skype/Zoom 
  • Set up a social media account 
  • Do an online food shop
  • Pay a bill online 
  • Stay safe online 
  • Set up an email account 
  • Download apps on their smartphone 
  • Find local information, advice and guidance online 

What is digital exclusion?

In the UK there are 10 million people who lack the basic skills needed in an increasingly digital world, and 1 in 20 UK households have no home internet access. In the North East alone it is estimated that 28% of people are limited internet users (digitally excluded). With more services than ever operating on an online only basis, we know it’s more vital than ever to support digitally excluded residents living in North Tyneside to become more comfortable online. We believe that with increased support to access digital equipment and skills, residents can live happier and healthier lives.  

I would like to volunteer

Great! You can read our in-depth volunteer role description here and submit a referral form here.

I would like to refer someone

More information

For any more information please call VODA on 0191 643 2622 or email [email protected] or [email protected]

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