Announcement: VODA's telephone number is changing on 17 November 2025. From this date, please call 0191 323 2040

National helpline to support people experiencing domestic abuse

If you are experiencing domestic abuse, or worried about your partner’s behaviour, you can call the National Domestic Abuse Helpline run by Refuge, for free and in confidence.

The helpline is open 24 hours a day, 365 days a year, and answered by highly trained, female advisers, who will never tell you what to do or judge you. Instead, they will empower you to understand your options and support you to make decisions about the future. They can help you find a refuge place or other specialist services in your community, and they will support friends and family members who are concerned about somebody they know.

You can contact the helpline on 0808 2000 247, or at www.nationaldahelpline.org.uk, and arrange a safe time for an adviser to get back to you.

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