Customer Service Volunteer (Newcastle upon Tyne)
If you enjoy being in an office and like meeting people, this is the role for you. You’ll be providing people with wheelchairs and other equipment to help them get moving again after illness or injury.
Ideally you will live within 10 miles of the office.
The service operates Monday to Friday, 9am to 5pm.
We would like you to be able to volunteer;
A few hours a week
Shifts available mornings (9am to 1pm) or afternoons (1pm to 5pm) on Mondays, Tuesdays and Thursdays
For at least 6 months
Health and Safety Statement
We take an individual approach to ensuring your safety.
We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss any restrictions that may still be in place in your region and identify any adjustments you may need.
We’re sorry but at the moment we can’t always host 15 – 17 year olds, do get in touch and we can let you know what you can do near you.
If you have any questions before applying, please contact us at [email protected]
About British Red Cross
The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global network of volunteers, responding to natural disasters, conflicts, and individual emergencies. We enable vulnerable people at home and overseas to prepare for and respond to emergencies in their own communities. And when the crisis is over, we help people to recover and move on with their lives.
What skills do I need?
The skills you need
- Physically able to safely lift or move wheelchairs and other mobility equipment
- Some customer service experience is desirable.
- Enjoy meeting people and good people skills.
- Able to work independently and in a team.
- Good IT skills.
- Able to commit to a regular shift on a weekly basis.
What's in it for you
- Meet new people and be part of a dynamic and inclusive team.
- A great opportunity to use your existing skills or gain new ones.
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives.
- All training and induction for the role.
- Reasonable pre-agreed travel expenses for the role including for attending training.
Posted for
British Red Cross
Interests
- Emergency Response
- Health and Social Care
Activities
- Administration and Office
- Advice and Information
Details
- Age restrictions
15 plus - Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Vulnerable Adults Policy (where relevant)
- Written role description
When can I volunteer?
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | Yes | Yes | Yes | Yes | Yes | No | No |
| Afternoon | Yes | Yes | Yes | Yes | Yes | No | No |
| Evening | No | No | No | No | No | No | No |
Location
Croft House, Western Avenue
Newcastle upon Tyne, Tyne and Wear
NE4 8SR
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