North Tyneside VODA’s Good Neighbours Project has been active across North Tyneside for the last six years; we support volunteers to carry out tasks typical of a ‘good neighbour’ for vulnerable residents at no cost.  

The Good Neighbours project focuses on practical support with shopping, picking up prescriptions and other some tasks such DIY and gardening. We offer one-off volunteering opportunities and more long-term commitments, like buddy support. This makes good neighbours a great opportunity to help out and support your local community. A little bit of help can go a long way.   

Due to the Covid19 pandemic, the Good Neighbours Project has been restricted in what tasks we can carry out. We currently do not allow volunteers to enter homes and take people in their car. In addition, DIY tasks are assessed on a case-by-case basis. We encourage our volunteers to continue to wear masks and keep their distance while volunteering. 

What we do

As of the 19 July 2021, our team of Good Neighbour volunteers can assist with tasks such as:   

  • Shopping on behalf of someone 
  • Utility top up’s  
  • Prescription drop-offs  
  • Click and collect shopping deliveries
  •  Emergency food pack deliveries 
  • Walking buddies  
  • Community buddies  
  • Shopping buddies  
  • DIY / gardening tasks  

All of these tasks are subject to the government guidelines in place at that time. We are hoping to relaunch the Social Shopping scheme at the end of this year. Happy to Chat sessions have started up again in Wallsend. See more information below.

Good Neighbour volunteers can assist with tasks typical of a ‘good neighbour’. Good Neighbours volunteers cannot assist with anything that requires specialist knowledge, tools or is a health and social care need. 

Volunteering Roles

How can I refer into Good Neighbours for help?

The scheme is open to anyone aged 18+ who is a resident of North Tyneside and unable to complete the task themselves due to health, age or disability and has no one else they can call on for help. 

Once a referral is made, our team of volunteer co-ordinators will match one of our helpful volunteers to complete the task.  

Referrals for our buddy project are managed by first contact clinical and care and connect. By working in partnership with these organisations, individuals will benefit from more holistic support including coaching, setting personal goals and signposting/advice. For more information on the buddy project click here.  

Could you be a Good Neighbour?

If you’re looking for a friendly and flexible volunteering opportunity then look no further. The Good Neighbours project has a number of roles available, so finding one that suits your interests and location is easy. You don’t need any particular skills or experience, just the desire and willingness to help people in the community who need it. 

Here at The Good Neighbours project, we list opportunities on the Volunteero app. As one of our volunteers you’ll be given exclusive use of the app, meaning that you can choose from a range of volunteering opportunities that suit your lifestyle. See more on how the app works here. 

Support Available

Good Neighbours volunteers will be able to access the following support from VODA: 

  • Telephone and email support at all times during your volunteering. 
  • Reimbursement of any travel expenses and hand sanitiser costs incurred whilst volunteering.  
  • Access to guidance on Safeguarding and Lone Working  
  • All volunteers will be covered by VODA’s policies and procedures  
  • A certificate of thanks  
  • Opportunity to meet other volunteers (virtually) and share your volunteering experience  
  • Weekly roundup of feedback, opportunities for training, socials and useful services  
  • A closed Facebook group where you can connect with your fellow volunteers 

If you want to volunteer close to home and on a flexible basis, we’d love to hear from you. Email one of the Good Neighbours team or fill in this form.   

Ready to sign up as a Good Neighbour?

Happy to Chat

Borough wide ‘Happy to Chat’ sessions in collaboration with the Ending Loneliness partnership and Living Well NT. These informal spaces will provide an opportunity for residents to share a cuppa and chat with someone new whilst finding information on local services, activities and support happening. These session run from Dreamshine’s Well-bee-ing Hub in Wallsend every Friday 13:00 till 15:00.  Email for more information or if you are interested in becoming a future Happy to Chat volunteer. Click here for the volunteer role description.


More locations are coming soon…

Coming soon...

Social Shopping Scheme 

As lockdown comes to an end, Good Neighbours is looking to reinstate its local shopping scheme around the end of summer 2021. This scheme coordinates Good Neighbour volunteers to accompany individuals to carry out their weekly shop. From providing transport, company whilst shopping, assistance with bags the Good Neighbours’ weekly shopping scheme finishes with a group cuppa and a chat in the supermarket cafe. 

Case studies

Volunteers’ Week: Good Neighbour Sherrill Bacchus

Sherrill moved to the North East from Cambridge four years…

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Volunteers’ Week: Good Neighbour Charlie Fernandez

Charlie got involved with volunteering as he doesn’t like sitting…

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Andy Burtenshaw: Good Neighbours Volunteer

Andy is an ‘ex Southerner’ who has lived in the…

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Kerry: Good Neighbours Beneficiary & Volunteer

Kerry is one of our amazing Good Neighbours walking buddies,…

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Leigh Culyer: Good Neighbours Volunteer

After seeing a number of posts on social media about…

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Pat: Good Neighbours Volunteer

Pat from Whitley Bay was in Spain with her husband…

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Anne: Good Neighbours Beneficiary

When the realities of the coronavirus started to hit home…

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Kacie: Good Neighbours Volunteer

Kacie was our first ever COVID-19 Good Neighbours food parcel…

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Maureen and Harry: Good Neighbours Beneficiaries

Maureen and her husband Harry are both in their 70s…

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Andy Newman: Good Neighbours Volunteer

Good Neighbours volunteer Andy talked to us about what tasks…

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Alex Clowry: Good Neighbours Volunteer

My name is Alex Clowry, I’m a homeowner in Chirton…

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Julie Partridge: Good Neighbours Volunteer

My name is Julie Partridge and I’m from Whitley Bay.…

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Meet the Good Neighbours Team

Partnership and Funding

Good Neighbours is proud to be part of North Tyneside’s Ending Loneliness Partnership. We work closely with organisations such as Age UK North Tyneside, The Carers Centre, Citizens Advice and Living Well North Tyneside to help people connect in North Tyneside.  

Our work at Good Neighbours is made possible by funding from North Tyneside Council and The Community Fund.