Macmillan Buddy Lead Volunteer (North - North East)

Macmillan Buddy Lead Volunteer (North - North East)

At Macmillan we give people with cancer everything we’ve got. Do you have good communication and organisational skills? Then we would love you to join our team as a Macmillan Buddy Lead Volunteer and help support a team of volunteers to deliver our Telephone Buddy, Digital Buddy and Community Buddy services.

We are looking for Lead Buddy Volunteers across all areas of the North East of England. The time commitment varies and days/times are flexible, but those undertaking the role usually commit to approximately 6-8 hours a week.

Selection will be after an informal interview and on successful completion of online training and induction. The training consists of both self-directed online learning and 'live' online group training and will take a combined total of approximately 14 hours to complete. You will need to complete this training within 6 weeks of submitting your application.

This role is also subject to an Enhanced (Adults) DBS check.

By sharing your skills and time, you’ll have the opportunity to utilise and develop your skills and provide volunteers with a brilliant experience. Together we can be right there for people with cancer. If you would like to join our team, apply to volunteer today!

What you will be doing

• Leading initial home visits and risk assessments for Community Buddying
• Inputting and updating sensitive personal information on our data system
• Matching service users with volunteers, following our matching process
• Checking in with service users and volunteers after their first call or visit
• Supporting Buddy Volunteer recruitment and induction
• Acting as a point of contact for Buddy volunteers regarding wellbeing, offering group support sessions and signposting to wellbeing resources
• Attending regular team meetings to share good practice
• Having regular calls and meetings with a Volunteering Services Delivery Lead

About Macmillan Cancer Support – Macmillan Buddies Service

Our Macmillan Buddy service provides a lifeline for people with cancer, offering them weekly support from someone who understands what they’re going through. The service is delivered by volunteers, who undergo comprehensive training and are fully supported by our staff and lead volunteers.

The Macmillan Buddy service currently offers support in two formats:

Telephone Buddying – This involves providing company, a listening ear and occasional advice such as signposting towards other Macmillan services.

Community Buddying – This is where the volunteer visits the service user face-to-face in the local community, usually the service user’s home. This can also include offering support with simple practical tasks around the home.

In each case, support is usually provided weekly and for a period of up to 12 weeks.

Being a Macmillan Buddy is one of the most intensive volunteer roles we offer, but it is also one of the most rewarding. As a Macmillan Buddy volunteer, you can make a real difference to people’s lives, at the hardest time of their life.

For more information on the Macmillan Buddies Service, the roles available and to apply in the North East, follow this link: https://volunteering.macmillan.org.uk/opportunities/results#_ga=2.241037760.2118573309.1681215300-1536778586.1670256503&display=grid&s=distance&o=asc&limit=14&include=image&public_search=true&page=1&role_title=buddy&search=Newcastle+Upon+Tyne&lat&lon&geojson=45

What skills do I need?

The skills you need

• Good listening and clear communication skills
• Patient, flexible and reliable
• Ability to respect others’ differences and choices
• Ability to demonstrate empathy and understanding whilst maintaining boundaries and upholding Macmillan’s policies
• Confident to work independently and able to recognise when to ask for support or raise concerns if required
• Good IT and administration skills to use Macmillan’s IT systems and resources

What's in it for you

• Meet new people as part of a friendly team that makes a difference
• Enjoy a rewarding experience making a difference to people living with cancer who are especially isolated
• Use and develop your communication and people skills
• Ongoing support from your volunteer manager
• Receive an induction, relevant training, the support you need to carry out your role, and agreed out-of-pocket expenses (reimbursed within our guidelines)

Details

• Accessibility
• Age restrictions
  18 plus
• Child Protection Policy (where relevant)
• DBS check required
• Equal Opportunities Policy
• Expenses reimbursed
• Health and Safety Policy
• Ongoing support
• Training provided
  The training consists of both self-directed online learning and 'live' online group training and will take a combined total of approximately 14 hours to complete. You will need to complete this training within 6 weeks of submitting your application.
• Volunteer induction
• Volunteer Policy
• Volunteers covered by insurance
• Vulnerable Adults Policy (where relevant)
• Written role description

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