Develop and maintain good communication with people accessing the program to ensure that their strengths, goals, and preferences as individuals are met.
· Connect people to relevant opportunities and services within their community to achieve their goals.
· Develop positive working relationships and accept referrals from key health and social care workers, including care navigators, GPs, and neighbourhood enhanced care teams.
· Develop and maintain effective working relationships with key relevant community-based service providers to ensure effective and smooth onward referrals, including other local voluntary, community, and social enterprise organizations.
· Build up knowledge of what opportunities and services are available in the local and wider community and assist individuals to access through attending with them or providing information on the means to do so.
· Monitor and record key information regarding individual’s participation, including tracking (client journey) their experience and outcomes and provide timely feedback to referral partners.
· Support and assist with the monitoring and evaluation of the program including producing relevant monitoring reports as well as collecting broader qualitative and outcome data from case studies, focus groups and interviews to understand how or why the delivery approach is impacting on people and the local community.
About The Cedarwood Trust
The Cedarwood Trust is a community development charity working on the Meadow Well Estate of North Tyneside a community full of untapped energy and creativity which is hampered by the levels of poverty and income deprivation it experiences. We believe that the community have the resources themselves to make a lasting difference and we work to raise confidences and aspirations in order to change lives.
Much of our work is focused upon those experiencing the highest levels of poverty including over 60’s and young families.
The Meadow Well Estate is often seen, from the outside, in negative terms, particularly relating to income deprivation and poverty – these are major challenges for us all at the Cedarwood Trust but we aim to also celebrate all that is good within the Meadow Well Estate.
We work together to make our cause known, to reach out to other groups who share our vision. Whether you’re ready to lend a hand at one of our activities or have photos or articles to share about a recent event, here’s the place to do it.
The Cedarwood Trust is a company limited by guarantee and its governing document is its memorandum and articles of association.
The company is a company limited by guarantee not having a share capital, registered number 4855747 (England and Wales). It is a registered charity, the number being 1100530.
What skills do I need?
- Good verbal communication skills and interpersonal skills
- Able to support people to make their own decisions and take their own actions
- Able to support people from a range of backgrounds to make positive change and to achieve their goals
- Good co-ordination and organizational skills, including the ability to prioritize and plan own workload, manage multiple tasks and work to tight deadlines
- Able to work as part of a team, as well as independently
- Commitment to diversity, customer excellence and equal opportunities in service delivery
- Able to work flexibly – including unsocial hours on occasion (such as evenings and weekends)
- Self-motivating, creative and energetic attitude to fulfilling a professional role
- Willing and able to travel easily around North Tyneside
- Age restrictions
- DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Vulnerable Adults Policy (where relevant)
- Written role description
When can I volunteer?
Start Date: 01/09/2020
End Date: 01/09/2021
The Cedarwood Trust
The Cedarwood Trust
Leonard Cheshire Disability (Can Do Programme)
North Tyneside Citizens Advice Bureau
The Cedarwood Trust