Northumbria Voluntary Services Shop

Northumbria Voluntary Services Shop

What is the purpose of the role?

The Northumbria Voluntary Services Shops are there to provide a service to Staff, Patients and Visitors, all profits are donated to the Trust for the benefit of patients.

What tasks can this role include?

· Making and serving hot drinks, operation the till, stacking shelves and sandwich cabinets, selling newspapers, toiletries

· Building up a relationship with patients/families

· Provide a service to hospital staff, patients and visitors

· Befriending Patients

What skills do I need?

This might be the role for you if:

· You are confident to talk to Patients/families

· You enjoy chatting with people and putting them at ease

· You have excellent listening skills

· You are empathetic and non-judgemental

· Can provide one morning or afternoon per week

What skills, knowledge and experience might you gain through this role?

· Social skills and inter-personal skills

· An awareness and understanding of disability

What are the benefits to you?

· An opportunity to gain experience of a hospital setting

· Develop your skills and experience

· A flexible role which can fit around your existing commitments

What are the benefits to our organisation?

· Improved patient/families experience of our busy hospitals

What support and training will be provided?

· Full Volunteer Recruitment Process

· Volunteer Induction training

· Regular and ongoing support from a named member of staff

· Ongoing training as the role requires

· Out of pocket expenses are reimbursed in accordance with Northumbria Healthcare NHS Foundation Trust Volunteering Policy

Location: North Tyneside hospital, Wansbeck General hospital, The Northumbria hospital Cramlington, Blyth General hospital and Hexham General hospital.

A DBS check at an enhanced level is required for this role.

If you are interested in the role with Northumbria Healthcare NHS Foundation Trust or would like further information then please contact Northumbria Volunteer Service number 0191 203 1354 / [email protected] .

Details

• DBS check required

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